24 Jobs in Sherman Oaks, CA
24 Hour Fitness USA is Hiring a Sales and Service Manager Near Sherman Oaks, CA
At 24 Hour Fitness, we are dedicated to our mission of creating a healthier, happier world. We are passionate about providing a fitness community that is accessible, affordable, and welcoming to everyone. We're on the hunt for team members who are committed to being the best part of each other's day and who have a genuine desire to help our members achieve results they can feel proud of.
- Set challenging goals for yourself and your team, including relevant metrics and action plans that will drive your business forward. Build a high-performing team with a bench plan designed to achieve, exceed, and sustain your business results and create an environment that fosters the conditions for success.
- Communicate, lead by example, and motivate the team to provide an exceptional membership experience with passion. Engage and inspire a team to achieve and exceed revenue targets for membership, fitness & labor.
- Model the behaviors that will motivate and train your team to provide an exceptional membership experience. Create an inclusive culture that reflects the company brand, values, and strategy. Leverage your ability to identify and attract great talent and help them become their very best for our members.
- Demonstrating, coaching to, and focusing on the behaviors that drive member acquisition and retention, and proactively reviewing process and team member effectiveness. You drive successful guest and member engagement, and are responsible for the attainment of sales goals, including new member sales and fitness revenue, retail and member retention.
- Recruiting, hiring, and onboarding skilled sales and service-focused individuals to set your team up for success. You'll cultivate strong selling skills through continuous assessment, feedback and coaching via observation, shadowing, and modeling interactions with guests. You'll also deliver regular training to ensure your team provides exceptional service in a member-centric environment.
- Partnering with the club Fitness Manager to execute company fitness initiatives designed to improve the member experience and increase engagement through fitness offerings - including personal training, group exercise classes and 24GO digital content.
- Developing and executing business plans, reviewing weekly sales numbers and club statistics with your GM to identify potential revenue gaps and modify team execution strategy as necessary.
- Get excited about great service - you'll partner with your General Manager (GM) to provide a best-in-class, member-centric experience tailored to guest and member needs. You lead by example to provide a clean, friendly, well-maintained club to members and guests, building a community where everyone feels included.
- Recognize and celebrate exceptional performance and the excellent results our members will achieve by coaching and developing your sales and service team members. You'll collaborate and problem solve with your team to help remove obstacles and ensure that we exceed our existing and new members' expectations.
- Bring with you 2 years of progressive retail or sales leadership experience and a commitment to helping others achieve their Fitness and wellness goals.
- Full-time, with flexible availability across weekdays, weekends, and holidays to best serve our member community .
- Availability to travel 10% of the time to attend training and meetings
- Get excited about great service - you'll partner with your General Manager (GM) to provide a best-in-class, member-centric experience tailored to guest and member needs. You lead by example to provide a clean, friendly, well-maintained club to members and guests, building a community where everyone feels included.
- Recognize and celebrate exceptional performance and the excellent results our members will achieve by coaching and developing your sales and service team members. You'll collaborate and problem solve with your team to help remove obstacles and ensure that we exceed our existing and new members' expectations.
- Bring with you 2 years of progressive retail or sales leadership experience and a commitment to helping others achieve their Fitness and wellness goals.
- Full-time, with flexible availability across weekdays, weekends, and holidays to best serve our member community .
- Availability to travel 10% of the time to attend training and meetings
Job Summary
Full Time
Sports & Recreation
$111k-148k (estimate)
04/14/2024
06/12/2024
careers.24hourfitness.com
SAN RAMON, CA
3,000 - 7,500
1994
TONY UEBER
$200M - $500M
Sports & Recreation
Related Companies
The job skills required for Sales and Service Manager include Leadership, Initiative, Coaching, Onboarding, etc. Having related job skills and expertise will give you an advantage when applying to be a Sales and Service Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Sales and Service Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Sales and Service Manager positions, which can be used as a reference in future career path planning. As a Sales and Service Manager, it can be promoted into senior positions as a Customer Service Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Sales and Service Manager. You can explore the career advancement for a Sales and Service Manager below and select your interested title to get hiring information.
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